Complaints

Complaints (In-House)

Details of our practice complaints procedure can be found in our Practice Observations and Complaints leaflet found here (.pdf), at our reception desk, or by contacting our primary care manager in person or in writing.

Complaints (External)

Complaints can also be made to the Complaints Service for Primary Care. NHS England co-ordinate investigations and responses to patients, with a local Care Manager based in Devon who will be your point of contact for investigations into primary care complaints. Patients can contact NHS England using the following contact details:-

England.contactus@nhs.net

The Complaints Manager
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE
Tel: 0300 311 2233

Help and advice is also available from:-

Patient Experience Team
South Devon and Torbay CCG
Freepost RTEZ-YHRC-RZKZ
Pomona House
Torquay
TQ2 7FF
Tel: 01803 652578

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Your Neighbourhood Professionals Peplows Bill Optical Personal Trainer - Female Fitness & Wellbeing Intergrated Dental Holdings Ltd Angels Home Care Newton Abbot Chiropractic Centre Ltd
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Riverside Surgery - Le Molay-Littry Way, Bovey Tracey, Devon, TQ13 9QP
  • Telephone 01626 832666
Tower House Surgery - Market Way, Chudleigh, Devon, TQ13 0HL
  • Telephone 01626 852379
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Your Neighbourhood Professionals Peplows Bill Optical Personal Trainer - Female Fitness & Wellbeing Intergrated Dental Holdings Ltd Angels Home Care Newton Abbot Chiropractic Centre Ltd
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