Complaints

Complaints (In-House)

Details of our practice complaints procedure can be found in our Practice Observations and Complaints leaflet found here (.pdf), at our reception desk, or by contacting our primary care manager in person or in writing.

Complaints (External)

Complaints can also be made to the Complaints Service for Primary Care. NHS England co-ordinate investigations and responses to patients, with a local Care Manager based in Devon who will be your point of contact for investigations into primary care complaints. Patients can contact NHS England using the following contact details:-

England.contactus@nhs.net

The Complaints Manager
NHS England
PO Box 16738
Redditch
B97 9PT
Tel: 0300 311 2233

Help and advice is also available from:-

Patient Advice and Complaints Team
FREEPOST EX184
County Hall
Topsham Road
Exeter 
EX2 4QL
Tel: 0300 123 1672

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Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Angels Home Care Peplows Bill Optical Intergrated Dental Holdings Ltd Newton Abbot Chiropractic Centre Ltd
Riverside Surgery - Le Molay-Littry Way, Bovey Tracey, Devon, TQ13 9QP
  • Telephone 01626 832666
Tower House Surgery - Market Way, Chudleigh, Devon, TQ13 0HL
  • Telephone 01626 852379
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Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Angels Home Care Peplows Bill Optical Intergrated Dental Holdings Ltd Newton Abbot Chiropractic Centre Ltd
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