If you need the services of a doctor in an emergency outside normal hours, you can telephone the usual surgery number (Riverside 01626 832666 or Tower House 01626 852379) and listen to a recorded message giving you an emergency number to ring.
Alternatively, you can telephone NHS 111 by dialling 111. This call will be answered by an experienced operator who will take full details of your problem. Please note that your telephone call will be recorded. A doctor will then telephone you back and discuss the problem with you. If you need to be seen by a doctor and are not too ill to travel, you will be asked to attend one of the local emergency centres. If, because of your medical condition, you are too unwell to travel, a doctor will visit you at home.
Heath information and advice can be obtained by dialling 111. NHS 111 is the new free of charge telephone number for non-emergency health advice in Devon.
Please do not telephone out of hours for non-urgent routine matters.
Alternately NHS 111 online, allows patients to get urgent healthcare online and you can now get medical help or advice from 111 online using your smartphone, laptop or other digital device. The service is free to use and helps to direct patients to the right care. Use the online service to:
- ask questions about your symptoms
- find out where to get the right healthcare in your area
- get advice on self-care
- get further advice from a nurse or doctor on the phone or during a consultation
Access NHS 111 Online at www.111.nhs.uk